Proenza Schouler Reviews

Proenza Schouler has an overall rating of 1.2 based on 32 reviews. Customer feedback on Proenza Schouler is mixed.

1.2/5.0

32 reviews

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All Proenza Schouler Reviews (32)
MichaelBurgess_10
May 21, 2026
"The sizing just didn’t work for me"
I ordered my usual size, but the fit was really off. The waist felt too tight, while the length was strangely long, so it didn’t sit right at all. For the price, I expected the sizing to be a lot more consistent. I ended up returning it, which was frustrating, but I guess it’s a reminder that some brands just don’t line up with your body the way you’d hope. I probably won’t order clothes from here again.
hello_dwight221
May 06, 2026
"First impression didn’t hold up"
At first glance, it seemed okay, but quickly the stitching started coming loose. That first impression faded fast, and it just doesn’t feel like great quality.
hello_john766
May 03, 2026
"Started looking worn way too quickly"
I tried following the care instructions, but they didn’t seem to make much difference. The bag still started looking worn fast, which was disappointing. It kind of made me wonder if the company is more focused on selling than on making something that actually holds up.
evelyn1992
April 15, 2026
"Delivery was kind of a mess"
My order showed up way later than it was supposed to, and the tracking barely changed the whole time. I reached out to customer service a couple times, but they pretty much just told me to wait. i don’t think I’ll be ordering from here again.
Sharita_vaughn92
April 05, 2026
"Shipping took way too long"
I ordered from proenzaschouler.com and the shipping was way slower than I expected. The estimate made it seem like it would arrive sooner, but my package just kind of sat there with barely any updates
I kept having to check the tracking myself, and it finally showed up much later than expected. For what you pay, it was frustrating
laurie1990
March 24, 2026
"Nice dress, but the fit and service felt off"
I ordered a dress from Proenza Schouler and while the quality was definitely nice, the fit just didn’t work for me. The waist felt tighter than expected and the shoulders were kind of loose, so overall it looked awkward once I tried it on. Shipping was fine and there weren’t any major issues with delivery, but I do wish the sizing had been clearer before I bought it. When I reached out about the fit, I felt a little talked down to, like I should’ve somehow known better. Not the worst experience, but it left me disappointed
wesley-Sager
March 21, 2026
"Sale discount disappeared at checkout"
I bought something during the sale, but when I got to checkout the discount just disappeared. I contacted customer service and got transferred around before someone finally told me there was nothing they could do. It felt really misleading and frustrating. I don’t think I’ll be shopping here again.
richard.Wilson
March 14, 2026
"Exchange process has been way more frustrating than it should be"
I’m still waiting on my exchange, and it’s been a bit of a headache. I don’t want to make a huge deal out of it, but it really feels like this could’ve been handled a lot faster or at least communicated better.
jacqueline_Koger93
March 11, 2026
"I ordered a bag from Proenza Schouler and..."
I ordered a bag from Proenza Schouler and was excited when it arrived because the design looked great. For the price, though, I was expecting something that felt a lot more premium.

After just a few uses, the leather already started showing scratches, and the stitching on one side began coming loose. It really didn’t feel like a high-end bag, more like something I could’ve bought for way less somewhere else.

I’m really disappointed because I wanted to love it, but the quality just isn’t there. If this is what I can expect going forward, I’ll probably be taking my money to another brand instead.
hello_kristopher418
March 08, 2026
"Just not my style"
I don’t know why, but the designs just look kind of weird and unfinished to me. They’re not really cute enough to justify the price, at least for my taste.
GAUDETTE
March 08, 2026
"Pretty bag, but I stand by saying it’s frustrating"
I bought a PS handbag from Proenza Schouler, and I know people love these bags, but mine has been kind of annoying to use. The clasp is way more fiddly than it should be, the strap starts digging into my shoulder, and the inside pockets are so tight that even basic stuff like my keys or lip balm feels like a hassle.
For the price, I don’t think it’s unreasonable to expect it to work as an everyday bag. It looks really nice, and I’m not saying it’s ugly or poorly made, but only goes so far when it’s this impractical
Gloria.watkins
March 07, 2026
"Not gonna lie, the site was frustrating"
Not gonna lie, using the site was annoying. Pages took forever to load, and checkout kept glitching on me, which made the whole experience way more frustrating than it needed to be
VirginiaMartin
March 05, 2026
"I ordered these from proenzaschouler.com because they..."
I ordered these from proenzaschouler.com because they looked really sleek online, they do look nice in person too. But after about 10 minutes of walking around my apartment in them, like literally just going from the kitchen to the hallway, my feet were already over it. They feel stiff and tight in all the wrong places. I wanted to wear them out for a full day, maybe with jeans and a black sweater, but there’s no way. To look at, not worth the pain.
CORDOVA
March 05, 2026
"Checkout kept freezing for me"
I was trying to buy a bag, but the checkout kept freezing right after I entered my card info. I had to start over twice, and then my cart randomly emptied, which was super frustrating. I’m curious if this has happened to anyone else too, because it really made the whole thing feel not worth the hassle. I ended up giving up and buying from another store.
theresasmith2060
February 25, 2026
"Description was totally off"
so I ordered a bag from proenzaschouler.com, and the product page made it look different from what actually showed up.
The color wasn’t the same, the size felt smaller than I expected, and the leather just looked cheaper than how it was described. I even went back to check the listing again, and it still didn’t match what I received.
For the price, I really expected the description to be accurate. Super frustrating, and I don’t think I’d order from them again.
sonya.Holbrook
February 23, 2026
"Shipping costs were high"
I was only ordering one item, so the shipping fee felt expensive. It made the whole purchase seem a bit less worth it.
PARKS
February 12, 2026
"Said it was in stock, but apparently not"
I tried ordering the same bag twice because the site kept showing it as available. Both times, a few days later, the order was cancelled because it was out of stock. At some point you start to wonder if the inventory is being updated at all. Frustrating and not really worth the time.
RichardDell_30
February 05, 2026
"The photos made it look way better"
I bought this bag because the pictures made it look more structured and like it had a nicer color. When it showed up, it was dull and the shape looked totally different to me. Maybe they used special lighting or picked the absolute best angle for the photos, because it didn’t feel like the same bag in person. I ended up returning it, but it was still annoying.
JamesMayo_01
February 02, 2026
"Customer service left me confused"
I emailed proenzaschouler.com twice about my order and just got nothing back for days. No update, no actual answer, just silence?? For what they charge, I really thought getting a basic response would be the bare minimum.
It’s super frustrating when you’re trying to figure out what’s happening with a purchase and feel completely ignored. I still don’t know where things stand with my order, which is just confusing and annoying. I probably wouldn’t order again unless their customer service gets better.
lester1976
February 01, 2026
"Feels cheap despite the fancy description"
I really expected more for the price. The company makes it sound all premium in the product description, but in person the fabric felt thin, rough, and kind of cheap. I wore it once and it already looked stretched out. Maybe I fell for the polished wording, but this definitely doesn’t feel like something that should cost anywhere near that much.

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